Salesforce
VerifiedSaaS & Cloud • USA
Tracked Changes
1
Pricing Shifts
0
Features & Launches
1
Last Verified Event
Aug 30, 2026
Salesforce Chronological Timeline
2026
product launchAug 30, 2026
97% VerifiedSalesforce Launches Agentforce: Autonomous Enterprise AI Agents for Sales & Support
Salesforce unveiled Agentforce, enabling companies to build and deploy autonomous AI agents that resolve customer service tickets and qualify sales leads 24/7.
Before: Einstein Bots followed rigid rule-based if/else scripts with high escalation rates to human agents.
After: Autonomous LLM-driven agents executing actions, updating CRM fields, and solving issues dynamically.
Complete Salesforce Change Log Index
| Date | Change Title | Type | Impact | Details |
|---|---|---|---|---|
| Aug 30, 2026 | Salesforce Launches Agentforce: Autonomous Enterprise AI Agents for Sales & Support | product_launch | 10/10 | View ➔ |